Our Ethos
Our Ethos at Derwent Lodge Care Home in Billingshurst
At Derwent Lodge in Billingshurst, we believe exceptional care begins with genuine connection. Our dedicated team provides a welcoming environment where every resident is valued, supported, and empowered to live with dignity and purpose.
From the moment a resident crosses our threshold, they’ll sense our warmth, understand our commitment, and feel that they belong.
Our Caring Philosophy
We believe that quality care honours individuality, dignity, and choice. At Derwent Lodge, we design our approach around each resident: who they are, what they enjoy, and how they want to live. Our goal is to promote independence wherever possible, while ensuring safe, compassionate support for every aspect of life.
We work closely with residents, families, and our multi-disciplinary team to build personalised care plans, whether for residential living, dementia support, nursing care, convalescent care, palliative needs or short‑term respite. Each plan is unique, reflecting a person’s history, preferences, routines, and aspirations.
The Heart of Derwent Lodge: Our Team
Our people are our strength. The Derwent Lodge team is made up of dedicated caregivers, nurses, activity coordinators, cooks, cleaners and administration staff, all sharing the same belief: that caring is more than providing services, it’s about human connection.
We invest in ongoing training so everyone here has the skills to deliver modern, safe, and thoughtful care. We celebrate kindness, respect, and a can‑do spirit in all we do.
Experience Life & Well‑Being with Our Care
Life at Derwent Lodge is more than daily care, it’s about enjoying life, your way. Our purpose‑built facilities have been designed to support well-being, social interaction, and comfort. Highlights include:
- Spacious, en‑suite bedrooms designed for privacy, ease of movement, and personal touches.
- Beautiful gardens and peaceful outdoor spaces where residents can enjoy fresh air, gardening, or quiet reflection.
- Indoor communal areas are carefully crafted for socialising, hobbies, entertainment, or simply relaxing.
- A varied activities programme. Whether it’s music, crafts, gentle exercise, or outings in and around Billingshurst and West Sussex
- Nutritious, home‑style meals prepared with care, offering choices to suit health needs, taste preferences, and cultural background.
We focus on enabling a fulfilling lifestyle in a safe and homely environment.
Being Part of the Local Community
Derwent Lodge does more than serve its residents, we’re a part of the fabric of Billingshurst. We believe in building links with local groups, inviting community visitors, arranging local trips, and keeping our residents connected to the rhythms of nearby towns. We aspire for our care home to be a place that reflects, contributes to, and draws from its surroundings.
CQC-Rated & Fully Inspected Care Home in Horsham
At Derwent Lodge, we’ve proudly supported countless residents throughout Horsham and the wider West Sussex area with high-quality, compassionate care. Our home undergoes routine inspections and continues to maintain a ‘Good’ rating from the Care Quality Commission (CQC).
The CQC monitors care homes across the UK to ensure they meet strict standards of safety, care, and legal compliance. Choosing a CQC-rated home gives you peace of mind. Learn more about what a ‘Good’ rating means and why families trust us.
Our Testimonials
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Frequently Asked Questions About Our Care
We offer a range of high-quality care services, including residential care, dementia care, nursing, palliative care and short-term respite care. Each care plan is personalised to meet the individual needs and preferences of our residents.
Derwent Lodge is fully compliant with Care Quality Commission (CQC) regulations. We conduct regular internal audits and staff training to maintain the highest standards of safety, cleanliness, and person-centred care. Read more about what a ‘Good’ CQC rating means.
At Derwent Lodge, our ethos is rooted in personalised care. We take time to understand each resident’s history, needs, preferences, and routines, so we can create care plans that truly reflect who they are. This approach ensures residents maintain independence, dignity and a sense of purpose in their daily lives.
Derwent Lodge combines the resources of a trusted care group with the warmth and familiarity of a local home. Our beautiful setting in Billingshurst offers quiet surroundings and strong community connections. What sets us apart is our compassionate team, thoughtful living spaces, and dedication to creating a homely, welcoming atmosphere for every resident.
Families are our partners in care. We encourage regular communication, shared care planning, and family involvement in activities and reviews. Our ethos includes not just supporting the resident, but also those who love them, helping everyone feel reassured, informed, and included.