FAQs
Admissions & Referrals
Yes, we offer short-term and respite care placements, depending on availability. These are ideal for individuals recovering from hospital stays, giving family carers a break, or simply exploring whether Derwent Lodge feels like the right fit. We provide the same high-quality care and attention to detail for short-term residents as we do for those staying with us long term.
No formal referral is required if you’re exploring private care options. However, we also welcome residents funded with top ups from the local authority or NHS, and we’re experienced in working closely with care professionals to ensure a joined-up approach. No matter the route, our team is on hand to help you understand the next steps.
Referrals to Derwent Lodge can be made by family members, GPs, hospital discharge teams, or local authority social workers. We’re happy to discuss your individual circumstances and guide you through the process of joining our home. Whether you’re enquiring about long-term care or a short-term stay, our team will help make the transition as smooth and reassuring as possible.
Care Questions
Our team includes trained nurses, care assistants, and support staff who are experienced in managing a wide range of health conditions, including dementia and complex care needs. We provide 24/7 care and have strong links with local GPs and specialists to ensure seamless medical support. Ongoing training ensures our staff remain up to date with best practices in elderly and specialist care.
Every resident at Derwent Lodge receives a personalised care plan developed in partnership with them, their family, and relevant healthcare professionals. We take time to understand medical requirements, personal preferences, and daily routines to ensure all care is truly individual. Our experienced team regularly reviews each plan to adapt to changing needs.
We support adults aged 65 and over who require residential, nursing, or dementia care. We welcome both privately funded residents and those eligible for top ups from local authority or NHS Continuing Healthcare (CHC) funding. Our admissions team will be happy to discuss your specific needs and guide you through the process.
Derwent Lodge provides high-quality residential, nursing, and dementia care for older adults. We also support individuals with more complex needs, offering round-the-clock care in a safe, homely environment. Whether it’s long-term or short-term support, our care is always shaped around the individual.
Costs & Funding
Of course – understanding care funding can be complex, but we’re here to help. Our team has experience working with both private clients and those exploring funded care options. We’ll walk you through everything step by step and help you find the best path forward for your circumstances.
Yes, we welcome privately funded residents and offer clear, straightforward pricing. Many families choose this option for more flexibility or quicker access to care. We’ll make sure everything is explained in detail so you can make an informed decision with confidence.
Yes, we work with both the NHS and local authority to support funded placements where eligible. This can include Local Authority funding with top-up contributions or Continuing Healthcare (CHC) funding from the NHS. We’re happy to support you through the application and assessment process.
The cost of staying at Derwent Lodge depends on the type of care needed and the length of stay. We’ll always provide a clear, detailed breakdown based on your individual requirements. Our team is available to talk through the options and answer any questions you may have.
Daily Life & Activities
Yes, we strongly believe in supporting personal choice and independence. Residents are free to decide how they spend their time, whether that means joining in with organised activities or enjoying a quieter pace. Our team is always there to help facilitate each individual’s preferred routine.
A typical day at Derwent Lodge includes a balance of activities, care, rest, and social time. Residents enjoy home-cooked meals, time to relax, and the opportunity to take part in group or one-to-one activities. Every day is shaped by individual preferences and supported by our friendly, attentive team.
Yes, we welcome regular visits from family and friends, and we aim to be as flexible as possible with visiting times. We understand the importance of staying connected and maintaining strong relationships. Our home has spaces for private visits as well as communal areas where residents can enjoy time with loved ones.
Facilities & Accommodation
We have a wide range of specialist equipment available to meet our residents’ needs, including hoists, profiling beds, and pressure care mattresses. Equipment is chosen based on individual assessments and reviewed regularly. Our focus is always on safety, dignity, and comfort.
Yes, we have a pleasant, secure garden area that residents can enjoy throughout the year. Whether it’s for fresh air, some gardening, or just a peaceful moment outdoors, the space is there to support wellbeing. We also make the most of good weather by encouraging outdoor activities where possible.
Yes, Derwent Lodge is fully accessible and equipped to support residents with limited mobility. We have wide corridors, lift access, and adapted bathrooms to ensure safe and easy movement around the home. Our team is also trained to support individuals with mobility challenges respectfully and professionally.
Yes, absolutely — we encourage residents to bring their own furniture, pictures, and keepsakes. Familiar items can really help someone settle in and feel more comfortable, especially in the early days. We want every room to reflect the individual who lives in it.
Our bedrooms are spacious, well-furnished, and designed to provide a safe and comfortable living environment. Many rooms offer en-suite facilities and can be adapted to suit individual mobility or health needs. We want each resident to feel at home in their own space.